Chapter 2
Setting up departments and positions
Build the org skeleton: departments (Engineering, Sales, etc.) and positions (the budgeted seats). Both can be added before any employees.
1 min readLast updated 25 May 2026
Departments first
Departments are the top-level grouping. Most companies start with 3–5:
- Engineering
- Sales
- Marketing
- Operations
- People
To add one:
- Organisation > Departments > Add department.
- Set the name, parent (for nested orgs like "Engineering > Backend"), and an icon if you want.
- Save.
Positions — the budgeted seats
A position is a planned role on the org chart — independent of whether anyone's currently sitting in it.
- Organisation > Positions > Add position.
- Fill in:
- Title — e.g. "Senior Backend Engineer"
- Department — pick from the dropdown
- Reports to position — which seat this one reports to (creates the org tree)
- Grade — e.g. L4, L5, IC3 (optional)
- Salary band — min/max for the budget rollup (optional but recommended)
- Status — start as
open(you'll fill it when you hire) - Budget year — e.g. 2026
- Save.
Why positions matter
You don't strictly need positions for the basic flows (you can just add employees), but they unlock:
- Vacancy view — open positions list = your hiring pipeline
- Budget-vs-actual — planned vs filled headcount cost
- Org chart with empty seats — see the gaps
- Backfill on termination — position stays open when someone leaves
If you're a sub-20-person team, positions are optional but useful for planning. If you're bigger, treat them as mandatory.
Next: Adding your first employees.