Chapter 2

Setting up departments and positions

Build the org skeleton: departments (Engineering, Sales, etc.) and positions (the budgeted seats). Both can be added before any employees.

1 min readLast updated 25 May 2026
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Departments first

Departments are the top-level grouping. Most companies start with 3–5:

  • Engineering
  • Sales
  • Marketing
  • Operations
  • People

To add one:

  1. Organisation > Departments > Add department.
  2. Set the name, parent (for nested orgs like "Engineering > Backend"), and an icon if you want.
  3. Save.

Positions — the budgeted seats

A position is a planned role on the org chart — independent of whether anyone's currently sitting in it.

  1. Organisation > Positions > Add position.
  2. Fill in:
    • Title — e.g. "Senior Backend Engineer"
    • Department — pick from the dropdown
    • Reports to position — which seat this one reports to (creates the org tree)
    • Grade — e.g. L4, L5, IC3 (optional)
    • Salary band — min/max for the budget rollup (optional but recommended)
    • Status — start as open (you'll fill it when you hire)
    • Budget year — e.g. 2026
  3. Save.

Why positions matter

You don't strictly need positions for the basic flows (you can just add employees), but they unlock:

  • Vacancy view — open positions list = your hiring pipeline
  • Budget-vs-actual — planned vs filled headcount cost
  • Org chart with empty seats — see the gaps
  • Backfill on termination — position stays open when someone leaves

If you're a sub-20-person team, positions are optional but useful for planning. If you're bigger, treat them as mandatory.

Next: Adding your first employees.

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