FAQ
Can I cancel a payment run after exporting?
No — once exported, the BACS file is at your bank; your only recall route is via the bank itself.
Last updated 26 May 2026
No — once exported, the BACS file is in your bank's hands. Your only recourse is to contact your bank within the BACS recall window (same-day before the submission cut-off). On the Blankitt side, the run stays in exported status until you mark items paid or rejected — that record is the audit trail, so don't delete the run to "tidy up". If the bank does manage to recall the file, mark the affected items as rejected with the recall reason in the note, then raise a fresh run once the supplier details or amounts are corrected.