How-to

Reconcile a payment run after the bank confirms

Flip a finalised run to paid once the bank confirms; handle BACS rejections per item.

2 min readLast updated 26 May 2026
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What it does

After you export a BACS file or send a Faster Payments instruction, the actual money movement happens at your bank, not in Blankitt. Once you have confirmation — a BACS Direct Credit confirmation, an FP Notice, or the credits showing on the bank statement — you come back to the payment run and mark it paid. That flips every pending item to paid and updates the underlying bills to paid too.

If one item bounces (wrong sort code, closed account), you can reject just that item without unwinding the whole run.

How to use it

  1. Open the payment run. It's in exported (BACS) or finalized (FPS) status.
  2. If every item went through cleanly, click Mark paid at the top. All items flip to paid, all bills flip to paid, the run flips to reconciled. Done.
  3. If one item bounced, click the rejection icon (red X) on that item's row.
  4. Paste the bank's reason in the dialog — "Account closed", "Sort code unknown", whatever. That item flips to rejected and error_reason is captured for the audit log.
  5. Click Fix supplier bank on the rejected row to deep-link to the supplier contact. Update the sort code or account number, save.
  6. Back on the run, the other items can still be marked paid. The rejected item needs a fresh single-bill payment to clear — raise it from the bill detail page.
  7. When every item is either paid or rejected, the run auto-transitions to reconciled.

Tips

  • Don't mark paid before you actually see the credits at your bank. The flip is hard to reverse — there's no "unmark paid" button.
  • Per-item rejection only works after the run has been exported (BACS) or finalised (FPS). Before that, just deselect the bill and re-export.
  • The rejected item's bill stays at approved — it didn't get paid, so its status shouldn't claim otherwise. Pay it again via a new run or Faster Payments.
  • A reconciled run is locked. Edits to the underlying bills won't retro-update the run — handle corrections via journal adjustment instead.

Still stuck? Email support or open the support widget in the bottom-right.