FAQ

How do I invite an employee to the self-service portal?

From the employee detail page click Send invite. They receive a one-time link valid for 7 days that lets them set a password and link their portal user to their employee record.

1 min readLast updated 25 May 2026

Send a self-service invite

  1. Open People > Employees and click an employee.
  2. On the Overview tab, click Send invite.
  3. The system emails the address on file with a magic link valid for 7 days.

When the employee clicks the link:

  • If they're a brand-new Blankitt user, they're prompted to set a password.
  • If they already have a Blankitt user (e.g. from Finance), the link links their existing user to their HR employee record — no second password.

After they accept, they get the My stuff section in the sidebar: My profile, My leave, My documents, My payslips, My onboarding, My reviews.

Troubleshooting

  • Link expired: re-send from the employee detail page — old links are invalidated.
  • Wrong email: edit the employee's email first, then re-send.
  • Already linked but missing some data: the link is single-use — if they've already accepted, they just need to log in at hr.blankitt.com.