FAQ
What does finalising a pay run mean?
Finalising locks the per-employee lines and totals. After that: payslips can be downloaded, exports become available, and (when ready) RTI submission can fire.
1 min readLast updated 25 May 2026
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What changes when you finalise
Once a pay run is Finalised:
- The per-employee breakdown becomes read-only. No re-calculation, no edits.
- Year-to-date totals lock — these are what subsequent runs use as the starting point for cumulative tax calculation.
- Payslip PDFs become downloadable (admin from the run detail page; employees from their My payslips page).
- CSV export to Xero, Sage or BrightPay becomes available.
- HMRC RTI submission (coming) will only operate on finalised runs.
Why this matters
If you spot an error after finalising — wrong tax code, missing bonus, forgotten salary sacrifice — the safe path is to adjust in the next pay run rather than re-opening the finalised one. This matches how HMRC expects corrections through cumulative year-to-date adjustments.
If a finalised run was completely wrong and absolutely needs to be discarded, contact support — we can void and replace it, but it's a manual operation.
What can still happen after finalise
- Download payslip PDFs
- Export to your accounting software
- Void (only via support — has knock-on effects on year-to-date)
What can NOT happen
- Edit any employee's figures on a finalised run
- Re-calculate to pick up data changes — those will apply from the NEXT run