FAQ

Which email providers can I connect?

Microsoft 365 (OAuth), Google Workspace (OAuth), or Resend (API key). One active provider per tenant. Falls back to Blankitt-owned email if unset.

1 min readLast updated 25 May 2026
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Three options

ProviderAuthBest for
Microsoft 365OAuth (client_id + tenant_id + client_secret)Teams running on Microsoft 365
Google WorkspaceOAuth (refresh_token via consent flow)Teams running on Google Workspace
ResendAPI keyAnyone — easy to set up, transactional

Connecting Microsoft 365

  1. Register an app in Azure AD (Application permissions: Mail.Send)
  2. Grant admin consent
  3. In Settings > Email > Microsoft 365 > Connect, enter tenant ID, client ID, client secret
  4. Set from_address to the licensed mailbox (typically hr@yourdomain.com)
  5. Click Activate

Connecting Google Workspace

  1. Set up an OAuth client in Google Cloud Console
  2. Enable Gmail API + add gmail.send scope
  3. In Blankitt HR, click Connect — you'll be redirected to consent
  4. Authorise; you're back in HR with the connection active

Resend

Just paste your Resend API key + verified from_address. Cheapest path.

Fallback

If no provider is configured, HR routes mail through Blankitt's own email service (M365 primary, Resend failover) — the same chain the rest of Blankitt uses. Limited custom-domain support; fine for invites and self-service emails to your team.

Why one active at a time

Switching providers mid-flight could split delivery between two; the toggle is exclusive to avoid confusion. Deactivate before swapping.

Still stuck? Email support or open the support widget in the bottom-right.