FAQ
What is the OCR allowance and what happens when I exceed it?
Each plan tier includes a monthly OCR quota; overage is either blocked or billed via PAYG depending on your settings.
Last updated 26 May 2026
Every plan tier includes a fixed number of OCR captures per calendar month, resetting on the 1st. Once you exceed it, behaviour depends on your PAYG setting. With PAYG disabled (the default), further captures are blocked until next month — email-in bills still land as drafts but with no parsed fields. With PAYG enabled, each extra capture is billed at your tier's PAYG rate. Set an optional monthly cap to ceiling the overage. Threshold reminder emails fire to your billing contact at 50%, 80%, 95%, and 100% of allowance, plus every £10 of PAYG accrual.