FAQ
Where account, billing and user management live
A clear map of what you do in the DMARC app versus the Blankitt Portal — plan selection and settings in DMARC, but users, password, 2FA, invoices and payment in the Portal.
2 min readLast updated 14 June 2026
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Blankitt DMARC uses single sign-on via the Blankitt Portal. That means some things are managed inside the DMARC app and others live in the Portal. Here is the split.
In the DMARC app (https://dmarc.blankitt.com -> Settings)
- Plan — view, upgrade, downgrade or cancel your tier.
- Extra domains — add the £4/mo per-domain add-on (paid tiers).
- Organisation rename.
- Data retention — set how long reports are kept (capped to your tier's ceiling).
- Inbound ingest address — your unique
<token>@rua.blankitt.comaddress. - Mailbox sync and the sync-schedule selector.
- Vendor pattern overrides — custom CIDR/domain mappings, with CSV import / export / reset.
- Preferences — theme (light/dark/system) and default time period (7/30/90 days).
- Account & team links — shortcuts that take you to the Portal for the items below.
In the Blankitt Portal (https://portal.blankitt.com)
- User management — add, remove and manage who can access your account.
- Account security — password, 2FA / TOTP and backup codes.
Billing (https://portal.blankitt.com/billing)
- Invoices and receipts.
- Payment method (your card).
- Full billing history.
Quick reference
| I want to... | Go to |
|---|---|
| Change my plan or add extra domains | DMARC Settings -> Plan / Extra domains |
| Set report retention | DMARC Settings -> Data retention |
| Add or remove a user | Portal — user management |
| Reset password / set up 2FA | Portal — account security |
| Download an invoice / update my card | https://portal.blankitt.com/billing |
Why the split? Plan selection sits with the product so it can apply your domain and retention limits directly, while identity (users, password, 2FA) and money (invoices, payment) are centralised in the Portal across all your Blankitt products.
See also: Plans and pricing and Upgrade, downgrade or cancel your plan.